Assistance Available to Help City Residents Pay For Past-Due Water Bills, COVID-19 Related Funeral Expenses

by | Mar 30, 2022

(Wednesday, March 30, 2022) – City of Rochester residents may be eligible to receive funding to help pay for past-due City water bills under the N.Y. State Low Income Water Assistance Program (LIHWAP) and for funeral expenses under the Federal Emergency Management Agency’s (FEMA) COVID-19 Funeral Assistance Program.

Any delinquent water charges remaining unpaid on May 15 may be added to the upcoming year’s tax bill for the parcel of property against which they are a lien.

“The COVID-19 pandemic has brought hardships to many of our citizens, and I want to make sure that our residents are aware of the availability of these federal and state programs designed to ease some of the financial stress and burden caused by the pandemic,” said Mayor Malik D. Evans.

A benefit of up to $2,500 is available per household to pay the cost of water services. Eligibility and benefits are based on income, household size and amount owed. To apply and learn about eligibility and income limits, visit

To apply for funeral assistance, residents can call FEMA’s COVID-19 Funeral Assistance Helpline at (844) 684-6333, Mon. to Fri, 9 a.m. to 9 p.m. Multilingual service is available. To learn more about eligibility visit